At ReserveHotelNow.com, we are committed to providing a seamless booking experience. Please read the following Refund and Return Policy carefully. This policy outlines your rights and responsibilities regarding refunds and cancellations when booking through our platform.
1. Hotel and Restaurant Listings
We list hotels and restaurants on our website based on information provided by the respective properties. We review and approve these listings to ensure accuracy, but ReserveHotelNow.com does not directly manage or control the properties, including their pricing, availability, or policies.
Important: All bookings are made directly with the hotel or restaurant, and ReserveHotelNow.com acts as a facilitator for your reservation. Therefore, any changes, cancellations, or refunds must be handled directly with the hotel or restaurant.
2. Refunds and Cancellations
Refunds and cancellations are governed by the policies of the respective hotel or restaurant where you made your reservation. We encourage you to review their cancellation and refund policies carefully before booking.
- Hotel Refunds: Refund eligibility depends on the specific hotel’s policy. Some properties offer free cancellations within a certain time frame, while others may impose penalties or no refund for cancellations made after a specific period.
- Restaurant Refunds: Refunds for dining reservations are typically handled by the restaurant and may vary based on their policies. Please verify their terms and conditions when making a reservation.
3. How to Request a Refund or Change
If you need to cancel or modify your booking, please contact the hotel or restaurant directly. Their contact information will be provided in your booking confirmation email. It is essential that you confirm the hotel’s or restaurant’s cancellation policy before reaching out.
If you encounter any issues or need assistance, feel free to contact ReserveHotelNow.com, but please note that we are not responsible for any refund decisions or cancellations made by the hotel or restaurant.
4. Hotel and Restaurant Policies
We recommend that you contact the hotel or restaurant before booking to ensure that their terms, availability, and pricing meet your expectations. Since our platform acts as an intermediary, we are not liable for any changes or issues that arise directly from the hotel or restaurant after your booking.
5. Non-Refundable Reservations
Some hotels or restaurants may offer special rates or promotions that are non-refundable. Be sure to check the terms at the time of booking to understand any restrictions on your reservation.
6. Liability Disclaimer
ReserveHotelNow.com is not responsible for:
- The cancellation, alteration, or non-availability of your hotel or restaurant reservation.
- Any disputes related to refunds or returns between you and the hotel or restaurant.
- Issues arising from your booking, including but not limited to the quality of services, payment discrepancies, or room/restaurant availability.
7. Contact Information
If you need help or have questions regarding your reservation, please feel free to contact us. However, for any refund or return inquiries, please contact the hotel or restaurant directly.